Returns Policy

WHAT can be returned?
We are sure that you will love your item, however if for some reason you change your mind or you purchase the wrong size, we will exchange or refund your item within 30 days of the original order date.

WHEN do items need to be returned by?
Within 30 days of the original order date.

WHERE do items need to be returned to?
If you would like the goods to be exchanged or refunded, please forward to the following address:

Sun Protection Oz

PO Box 1445

Mt Barker

South Australia  5251

Australia 
 

SHIPPING for returns?
Buyer pays for returns and exchanges. For exchanges we can either send you a PayPal request for the postage, or you can direct deposit into our account or you can simply put a return satchel in with your returned item.

CREDIT for returns?
We will credit you the same way you paid.

Packing materials?
To comply with Australian Government Health Regulations, the item must be unworn and unwashed in the original packaging with the original tags/labels attached.